Welcome to PersonalizzaFacile.it , the website owned by Ink Industry Srl . Access to and use of this site are governed by the following Terms and Conditions of Service . We invite you to read them carefully before placing an order or using our services.

1. General Information

• The PersonalizzaFacile.it website is managed by Ink Industry Srl , with registered office in via boscofangone area asi snc.
• By using the site and purchasing our products, you fully accept these Terms and Conditions .
• We reserve the right to change the terms at any time by publishing the new conditions directly on this page.

2. Products and Services Offered

• The site offers customized products , made to customer request.
• The product images on the site are for illustrative purposes only and may differ slightly from the final product due to customization.
• We do not assume responsibility for graphic errors resulting from files uploaded by the customer, who is required to check the preview before confirming the order.

3. Orders and Payments

• Orders can only be placed online through our website.
• Payment can be made by credit card, PayPal or other methods available at the time of purchase.
• The order will be considered confirmed only after receiving the payment.
• We reserve the right to refuse or cancel orders in the event of pricing errors, technical problems, or suspected fraudulent activity .

4. Personalization and Customer Responsibility

• The customer is responsible for the graphic content uploaded for the customization of the products.
• Content that violates any applicable laws, copyrights or contains offensive material will not be accepted.
• We are not responsible for any defects due to low quality of the uploaded files .

5. Shipping and Delivery Times

• Orders are processed and shipped within 24/48 hours for all purchases confirmed by 3:00 pm .
• Shipping is always free and the courier is chosen by us between BRT, SDA or GLS .
• We are not responsible for any delays attributable to the couriers .

6. Right of Withdrawal and Returns

Since these are customized products, it is not possible to exercise the right of withdrawal (pursuant to Art. 59 of the Consumer Code). However, we guarantee assistance in the event of:

• Defective or incorrect product : The customer must report the problem within 48 hours of delivery , sending detailed photos of the defect to info@inkindustry.it.
• If the complaint is justified, we will replace the product free of charge .

7. Limitation of Liability

• We are not responsible for typographical errors, color variations due to screen settings or incorrect customizations uploaded by the customer.
• The site may undergo maintenance or updates without notice, which could temporarily limit access.
• We are not responsible for any damage resulting from improper use of our products.

8. Privacy and Data Protection

Your use of the site is also governed by our [Privacy Policy] , which describes how we collect and protect your personal data.

9. Contacts

For any information or clarification, you can contact us at:

📧 Email: info@inkindustry.it
📍 Headquarters: via boscofangone zona asi snc